Seller FAQ

Seller Frequently Asked Questions

Account & Registration

Q: Is it free to register as a seller?
A: Yes, registration is completely free! Commission fees apply only on successful sales.

Q: Can I have multiple stores?
A: Yes, you can request additional stores.

Orders & Shipping

Q: Who handles shipping?
A: MiniMiliMart has integrated logistics partners. You can also use your own delivery.

Q: Can I ship internationally?
A: Currently we support domestic shipping within Afghanistan.

Payments & Fees

Q: When will I receive my payment?
A: Weekly settlements every Friday for orders delivered and confirmed.

Q: Are there any hidden fees?
A: No hidden fees. Commission is clearly mentioned.

Returns & Refunds

Q: Who pays for return shipping?
A: For defective items, we cover return shipping. For change of mind, customer bears the cost.

Ratings & Reviews

Q: How do I improve my rating?
A: Focus on quality products, fast shipping, and excellent customer communication.

Still have questions?

Email: sellers@minimiliMart.com
Phone: +93 020 456 791